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Mobile Crisis Outreach Team Member

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

Supervisory Hours Available
30-40 hours per week
Days, Swings, and Night shifts available

Mobile Crisis Outreach Teams (MCOT) offer community-based intervention to individuals living in the Salt Lake County. Outreach teams go to homes, schools, shelters, work, or anywhere else in the community where a person is experiencing a crisis. A two person team is in place to support emergency department and justice system diversion. Teams will have cars and equipment to complete most of their work in the field. Teams will be managed and dispatched by an MCOT Dispatcher in real time using a GPS location program to dispatch a team to the location of the person in crisis in order to achieve the needed and best outcome.

The main objectives of mobile crisis services are to provide rapid response, assess the individual, and resolve crisis situations that involve children and adults who are presumed or known to have a behavioral disorder. Additional work includes linking people to needed services to reduce psychiatric hospitalizations, including hospitalizations that follow psychiatric ED admissions. 

Essential functions of mobile crisis services include:

  • Triage/screening, including explicit screening for suicidality
  • Assessment
  • De-escalation/resolution
  • Peer support
  • Coordination with medical and behavioral health services: and
  • Crisis Response planning and follow-up.

Huntsman Mental Health Institute Crisis Website

Job Details:

  • Evaluates patients through interviews and psychosocial assessments in order to establish and develop treatment plans and treatment goals in conjunction with the licensed treatment team.
  • Administers approved counseling which involves social work assessments, counseling and/or treatment to patients, families or significant others.
  • Identifies and provides outreach in the form of information and referrals for community resources to patients and families such as shelter, transportation, future treatment plans and financial assistance.
  • Develops and provides stress management/wellness treatment plans for inpatient and outpatient populations.
  • May perform some Case Management duties.

Knowledge / Skills / Abilities:

  • Ability to perform the essential functions of the job outlined above.
  • Care is appropriate to the population served.
  • Demonstrated human relations and effective verbal and written communication skills.
  • Ability to work in a multidisciplinary team, problem solve, and resolve conflicts for individuals, couples and groups.
  • Ability to identify and arrange community resources that provide individualized assistance for patients, which may involve post-treatment financial assistance, shelter and transportation.
  • Ability to make recommendations based upon experience regarding policy and delivery of service.
  • Demonstrated knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.
  • Demonstrate the knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual.


Licenses Required

  • Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
  • One of the following:
    • Current license to practice as a Certified Social Worker in the State of Utah.
    • Current Licensed Clinical Social Worker (L.C.S.W.) certificate for clinical practice in the State of Utah.
    • Current license to practice as an Associate Clinic Mental Health Counselor in the State of Utah.
    • Current license to practice as a Clinical Mental Health Counselor in the State of Utah.
      * Additional license requirements as determined by the hiring department.

Please click here for more information or to apply.

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Last Updated: 1/24/24