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Exploring the Customers' Experience

Since the passage of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (PRWORA) and the creation of the Temporary Assistance to Needy Families (TANF) program, many states have struggled to determine the type of skills and training necessary for front-line workers. While many clients were still clearly in need of social work services, funding and the shift in focus of the TANF program challenged welfare agencies to determine what was both necessary and feasible. While the long-term goal of PRWORA may have been to reduce dependency on government benefits, the short term mandate was to move people into employment.

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Building a Foundation for Success: What does it take?

The vision of reformed welfare policy was always that of a one-way street. Participants were to move from welfare dependency to a level of self-sufficiency, thus making receipt of welfare benefits no longer necessary. Passage of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (PRWORA) addressed the fear that AFDC promoted long-term dependency by reducing the recipient’s ability to view themselves as self-sufficient.

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Pause the Clock: Examining the Need

In early 2004 the issue of a "pause the clock" proposal was gaining more attention from community advocates and being introduced to DWS management. The TANF review study research group from the Social Research Institute (SRI) was asked to begin gathering data regarding the need for such a provision.

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Last Updated: 5/29/19