Social Work Supervisor

The Social Work Supervisor provides supervision to specialized social workers such as Human Services Technicians and Social Work Specialists.  They monitor the work of staff engaged in providing various social services to clients in such programs as Adult Services, Family and Children’s Services, and In-Home Supportive Services in various Family and Children’s Services Programs. 

 

ESSENTIAL DUTIES AND FUNCTIONS:

1. Supervises a unit’s schedule and work activities by planning and delegating casework, providing client management, continuing client investigations, transportation, and processing services for programs in Family and Children’s Services and In-Home Supportive Services.

 

2. Supports the professional development of staff by participating in the selection of unit staff, providing staff training and coaching, and ongoing feedback; ensures performance appraisals are used effectively and timely to develop growth plans and identify opportunities for staff to learn.

 

3. Ensures staff’s work meets program compliance with applicable policies and procedures by reviewing completed cases, assignments, and ongoing referrals, and recommends corrective action, when necessary and coaches staff on emergency calls and crisis situations of appropriate case action and suggests methods and strategies to resolve problems.

 

4. Handles regular consultations and unit meetings to share updates and other important information and attends program meetings, provides updates, and participates in program or policy improvement initiatives.

 

5. Builds collaborative relationships with staff, supervisors, other departments, professionals, and community partners to identify and provide services to clients.

 

6. Responds to inquiries and referrals from staff, other departments, community organizations, and the general public.

Investigates complaints and recommends corrective action, when necessary, to resolve complaints while maintaining confidentiality.

 

7. Researches opportunities for continuous improvement, stays up-to-date of the latest policies and best practices in social services, recommend improvements to operations of unit activities, and prepares quantitative and narrative reports for managers and other program stakeholders.

 

Compensation: $104,442.00 - $126,932.00 Annually

Application Deadline: March 18, 2025

Click here to learn more about this role and to apply. 

 

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