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Behavioral Health Specialist

The Road Home has been a leader in the fight to end homelessness for almost a hundred years. We provide low barrier emergency shelters, supportive services, and housing-first minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

Job Summary
The Behavioral Health specialist will provide clinical mental health services to individuals experiencing homelessness who are participating in our FAST (Family Assistance and Support Team) program. The Behavioral Health specialist will work as part of the collaborative interdisciplinary team to provide direct behavioral health services to a mixed population, including assessments and crisis intervention, and will assist individuals in addressing behavioral health concerns with the aim of achieve or maintain stability in housing, becoming more self-sufficient and improving quality of life.
*If you aren’t physically able to do these tasks, we will make reasonable accommodations so please still apply*

Crisis Intervention
• Provide comprehensive behavioral health services to individuals experiencing homelessness, focusing specifically on identifying and supporting solutions to housing barriers.
• Keep records, therapy notes, and statistical data as required and participate in research and/or special projects as needed.
• Assess clients’ barriers to self-sufficiency and develop problem-solving skills with the client.
• Assist clients in developing goals that will help them overcome homelessness and stabilize in the community.
• Form relationships with individuals dealing with mental health and substance use disorders, provide psychotherapy, and participate in a variety of advocacy and case management duties
• Maintain a caseload of highly vulnerable guests, identified through a variety of factors that are regularly assessed.
• Assess urgent and high-risk clinical situations and make appropriate interventions.
• Assess the need of therapeutic groups and implement as needed.

Team Collaboration
• Collaborate with members of the Case Management and housing team.
• Manage partnerships with community behavioral health providers.
• Attend weekly staff/staffing meetings and other meetings as assigned.
• Work with community partners to coordinate long-term services for guests once they move into permanent housing.
• Assist in providing coaching opportunities and increasing awareness of mental and behavioral health barriers with other teams.
• May join other team members to see patients in the hospital, visit them while incarcerated, and search for them in the community when needed.

Promoting Best Practice
• Demonstrates awareness and desire to understand diverse populations
• Ability to contribute to the Agency’s commitment to enhancing awareness and appreciation
• Willingness to understand that housing first, harm reduction, low barrier access to resources is best practice and essential to our mission at The Road Home.
• Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline
*Other duties as assigned
Must pass a pre-employment background check and drug screen.

Education and Experience
• Master's Degree graduate in a mental health discipline from an accredited university.
• L.C.S.W. or equivalent preferred, but will provide supervision for a C.S.W. working on licensure.
• Advanced knowledge and experience in the mental health/substance use treatment field.
• Experience with individuals experiencing homelessness preferred.

Required Skills and Abilities
• Strong interpersonal skills and ability to work with diverse populations.
• Willing to be a proactive member of a dynamic and cohesive team.
• Ability to perform duties with flexibility, openness, and empathy.
• Understanding of and strong belief in the Housing First model.
• Able to communicate effectively and handle difficult situations with professionalism, compassion and from a Trauma-Informed Care perspective.
• Ability to accept direction from Supervisor.
• Ability to work independently and make sound, Trauma-Informed decisions.
• Excellent organizational skills and strong computer skills.
• Must possess a valid driver’s license and be insurable on the agency auto policy.
• Self-starter and self-directed.
• Demonstrated awareness of and sensitivity to diverse populations. Ability to contribute to the agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.

Physical and Equipment Requirements
• Ability to lift 15 pounds
• Ability to sit, stand and walk for at least an hour at a time
• Must have a valid driver’s license and ability to drive a vehicle

Instructions to Apply
To apply, visit
The Road Home is an Equal Opportunity Employer The Road Home is committed to our work in addressing Diversity, Equity, and Inclusion (DEI) as part of our mission to help people experiencing homelessness move back into housing. We strive to create a team that reflects the people we serve and where our guests and employees feel empowered to be their full, authentic selves

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Last Updated: 8/18/22